WhatsApp Notifications

Notify customers and admins via WhatsApp at every order status change, with fully customizable messages for accepted, processing, ready, in transit, and more.

Included in Professional, Business, Agency
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RestroPress WhatsApp Notifications product visualRESTROPRESS · MARKETING
A focused addition to your restaurant’s ordering setup.

WHAT WHATSAPP NOTIFICATIONS ADDS

Give every order a next step.

01

WhatsApp order notifications

Automated WhatsApp messages sent to customers and admins at every order stage.

02

Fully customizable messages

Write your own message text for each order status in the admin settings.

03

Admin notification toggle

Enable or disable admin WhatsApp alerts using a phone number of your choice.

04

Status-driven alerts

Messages trigger on accepted, processing, ready, in transit, cancelled, and completed statuses.

05

Customer and admin separation

Configure customer messages and admin alerts independently.

MAKE IT YOURS

From setup to service.

A clear starting point for your restaurant and the people behind every order.

Get setup guidance
  1. 01

    Configure WhatsApp settings

    Enter admin phone number and enable notifications in RestroPress settings.

  2. 02

    Customize your messages

    Write the WhatsApp message for each order status you want to trigger.

  3. 03

    Customers receive updates automatically

    WhatsApp messages are sent when order statuses change. No manual action needed.

PLANS & REQUIREMENTS

The right tool. The right plan.

MARKETING EXTENSION

Included in Professional, Business, Agency

Compare the complete feature list to see which plan fits the rest of your setup.

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QUESTIONS, ANSWERED

A few things to know.

Do customers need to do anything to receive messages?
No. Messages are sent to the phone number they provided at checkout.
Can I customize the message for each status?
Yes. Each order status has its own message template you can edit in admin.
Can the admin notification be sent to a different number?
Yes. The admin alert phone number is configured separately from customer notifications.
Which WhatsApp account is used to send messages?
The messages are sent via the WhatsApp API integration configured in the extension settings.

CONTINUE EXPLORING

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YOUR NEXT DIRECT ORDER STARTS HERE

See how it works for your restaurant.

Explore the ordering experience, then choose the tools your team needs.

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